Bid and CRM Specialist
ISS Facility Services Polska is part of international ISS Group, one of the world’s biggest Facility Services provider. The company in Poland operates for over 20 years and employs approximately 2,000 employees. The basic activity of ISS in Poland is complex service of buildings. We provide cleaning and hygiene services, catering services, office support and technical service. We are present in office buildings, commercial complexes, industrial plants as well as in public utility buildings and health care.
Tasks & Responsibilities:
- Bid planning using standard tools, document creation, population, compilation, control, and submission in line with client timescales
- Engaging internal ISS teams, stakeholders and SMEs to ensure high quality bid completion and operational readiness
- Creating state-of-the-art proposal materials
- Project and process management based on deadlines
- Efficient bid coordination ensuring high quality
- Producing state of the art presentations, videos and other commercial materials
- Setting up / planning reference customers, site visits etc.
- Management of the commercial process framework and the bid content library
- Be part of the Global CRM Analysts community
- Drive continuous adoption and usage of the CRM platform, and pass local insights to the Global CRM team, to ensure continuous improvement
- Train new users and re-address/ train the existing users, when needed
Requirements:
- Solid experience within commercial, and proven sales project management capabilities
- Able to orchestrate the timely delivery of outcomes - working on deadlines
- Demonstrated ability to engage with cross functional teams internally
- Experience in a complex B2B environment
- Proven track record of driving improvement projects and initiatives
- Curiosity about customer needs and ambition about quality
- Team-driven personality with an ability to multi-task
- Ability to design high-quality materials using MS Office - PPT is a must
- Attention to detail
- Challenging the team and SMEs – do our responses really answer the questions?
- Experience with CRM systems (preferably MS Dynamics) and ability to identify sales opportunities from it
- Level of English and Polish - B2 minimum
- Competitive & attractive employment conditions
- Great work atmosphere
- Work in a dynamic and professional team
- Company tools to manage your career path
- Modern, secure, productive & collaborative workplace
- Possibility of expanding responsibility to other EMEA countries, depending on performance and business need
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